Privacy Policy
Last updated: March 7, 2026
TravelPlanner ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Account Information: When you register, we collect your name, email address, and password.
- Profile Data: Travel preferences, saved itineraries, and trip history.
- Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Photos and Content: Travel photos and notes you upload to your diary.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services.
- Personalize your experience with relevant itinerary recommendations.
- Process transactions and send related information (receipts, confirmations).
- Send service-related communications (updates, security alerts, support messages).
- Analyze usage trends to improve the platform.
- Detect, prevent, and address fraud or technical issues.
3. Information Sharing
We do not sell your personal information. We may share your data with:
- Booking Partners: When you book flights, hotels, or activities through our partner links (Skyscanner, Booking.com, GetYourGuide, RentalCars), you will be redirected to their platforms. Their own privacy policies apply to those transactions.
- Service Providers: Third-party companies that help us operate the platform (hosting, analytics, email delivery).
- Legal Requirements: When required by law, regulation, or legal process.
4. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Export your data in a portable format.
- Withdraw consent at any time.
6. Cookies and Tracking
We use essential cookies to keep you logged in and remember your preferences. We use privacy-respecting analytics (Umami) that do not use cookies and do not track you across websites. We do not use third-party advertising cookies.
7. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
8. Children's Privacy
TravelPlanner is not intended for children under 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it promptly.
9. International Data Transfers
Your data may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place in accordance with applicable data protection laws, including GDPR.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@travelplanner.app.